City of Kingston employees do NOT respond to communications deemed inappropriate because they: For more information, see the City`s organizational chart, corporate strategic plan and annual report, as well as a number of reports on municipal performance measures. 211 connects you with a full range of information about communities, social affairs, government and health services, including employment and job skills, parenting and childcare, support for the elderly, etc. 211 is free, confidential and multilingual (150 languages). Bilingual remittance specialists answer 211 calls 24 hours a day, seven days a week. The city is a partner of Initiative 211. To reach the City of Kingston, send an application or question about the municipal programs and services below. City staff will endeavor to respond within two business days. If your request is urgent, please call 613-546-0000 Monday to Friday, 8 a.m. to 5 p.m. Visit www.211ontario.ca for an online directory of services and information.

The service groups, led by the city`s management team, have a distinct but interconnected purpose. With a philosophy of continuous improvement, the city, along with Utilities Kingston and its community partners, offers a service that reflects its corporate values of teamwork, respect, integrity and pride.